ASSESSMENT OF QUALITY OF OPTOMETRIC CARE AND SERVICES IN TERTIARY HOSPITALS

Shagufta Shaheen, Asad Aslam Khan

Abstract


Purpose: The objectives of this study were to compare the patient care in terms of quality of management and services of eye care before and after induction of optometrists in eye OPDs of tertiary hospitals. Methods: This cross-sectional descriptive survey was carried out in tertiary hospitals of Lahore where optometrists have been deputed. 20 Optometrists, 500 patients and 30 Ophthalmologists were interviewed for their views regarding services rendered by optometrists. Results: 90% management by the optometrists in tertiary hospitals is appropriate. Most of the patients were attended by the optometrists per day. They also screen out most of their patients in eye OPD daily also perform different refractive and post refractive tests at their setup/clinic.10% management which was inappropriate it was due to the burden of patients and lack of equipments/instruments necessary for their setup/clinic. Conclusion: Eye care services provided by the optometrist are good and quality of work in tertiary hospitals has improved with their recruitment


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